What is the MSISDN format?

What is MSISDN used for? MSISDN means Mobile Station International Subscriber Directory Number and it’s a number used to...

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How can I add an attachment to my newsletter?

Learn how to add attachments to your newsletters  It isn't directly possible to...

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Can we insert images in the newsletters?

Inserting Images inside your Newsletters Yes, you can seamlessly integrate images in your...

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How to modify the background color of the newsletter?

Your Newsletter Background Color There is a button in the HTML editor which...

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10 errors to avoid for your Newsletter

10 Mistakes to avoid when making your newsletter  1. Too long titles/subjects. ...

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Do you offer newsletter templates?

More than 600 Newsletter Templates waiting for you  Yes, we have more than 600...

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How can I access the free newsletter templates?

Free Newsletter Templates  To access the free templates from your Mailpro™ account, click...

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How can I access the newsletter models?

Click on the tab "Messages" then "Write a message" in the menu. Then select the option "Use a stencil".

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Is it possible to personalize my newsletters?

                            Personalizing Your Newsletters Yes, it is possible to personalize your newsletters using Mailpro’s dynamic fields. Personalization is a powerful way to...

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Is there a size limit for a newsletter?

Newsletter Size Limit  No, there is no limitation. However, the “size” should be as small as possible for easier reading. Actually there...

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Can my audience unsubscribe from my newsletters?

Yes, the unsubscribe link is automatically inserted when a newsletter is created. You cannot see it when...

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Can I create a newsletter starting from an HTML page?

Newsletter starting from an HTML page Yes, when writing a new newsletter, select...

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Can I use my personal address to send the newsletters?

Can I use my personal address to send the newsletters? Yes the shipping...

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Why don't the images inside my newsletter have the right dimensions?

Newsletter Image Dimensions It may come from some mail client whose editor image size...

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Can I display images automatically upon receipt of newsletters?

Displaying images automatically upon receipt of newsletters No, by default, the Email Marketing...

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How do you manage the unsubscriptions?

How do we manage the unsubscriptions? Unsubscriptions are managed automatically. For each produced...

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What are the different prices and subscriptions?

  What are the different prices and subscriptions? ...

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How does Automatic subscription Renewal work?

At the time of setting up your account you can activate the automatic credit renewal option thus...

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How is my Mailpro Subscription Renewed?

Mailpro Subscriptions All subscriptions will be renewed automatically according to the chosen cycle that you...

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How to create a Sign up form in my website?

Creating a Subscription Form We provide a form generator that enables you to...

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Can I store confidential information on the image/document space?

Your Mailpro Space The image/document space of your Mailpro account is a public...

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What is the countdown timer and why does it stop in my newsletter after 40 seconds?

Countdown Timer inside your Newsletter  After you sent your emails to your contact...

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How to create a newsletter subscription form for my website?

Create a newsletter susbcription form from your website  We offer you a form...

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How to personalize automatic links inside newsletters?

Personalizing your automatic links You can change the text and also the locations...

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Why there is no newsletter sent to my mailbox when I send a “test” campaign?

The problem comes for sure from the fact that you send the message to yourself (on the...

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Why isn´t my form online anymore?

Why isn´t my form online anymore? These are some of of most common form...

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What is a Double opt-in Subscription?

Learn about Double Opt-in Subscriptions Double opt-in is an email subscription in which the subscriber will acknowledge twice that he/she wants...

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Tips for creating a newsletter with good content

It is much better to send a newsletter less often, but to send a newsletter with great...

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"Why do newsletter images appear differently upon reception?"

Page Settings The page setting issue at reception is due to the original dimensions of the images of your newsletter. The message...

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Where can I find some general information about emailing marketing?

Email Marketing Blog for Information and Tips  We maintain a blog dedicated to Email Marketing where you find tons of advises...

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What is the difference between single Opt-in and Double Opt-in subscription?

Learn the difference between single opt-in and double opt-in with Mailpro With the new General Data Protection Regulation (GDPR), it is...

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What is the best day to send my newsletter?

The Opening Rate of an email campaign is the percentage of the number of your subscribers who opened your email....

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How do I design a good email?

Designing a good email is essential to capture your audience's attention and convey your message effectively. Here are some key...

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Why is Growing My Newsletter Subscriber List Important?

A larger subscriber list helps you reach more potential customers, build stronger relationships, and increase engagement with your brand. Newsletters...

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How to enable password protected forms and surveys?

In today's digital landscape, securing your online forms and surveys is more important than ever. Whether you're gathering sensitive information...

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How to send forms and surveys emails with my domain?

  If you want to change the noreply email from Mailpro Forms, you need to authorise Mailpro to use your domain.   Securing...

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